Hyperwear products are designed to last with proper use and handling. We stand by our products so should you experience a defect or unusual wear and tear please reach out.
We warranty our products to be free from defects in materials and workmanship under normal use for 12 months from date of purchase. The Hyper Rope Battle Rope warranty is 24 months from date of purchase. With proof of purchase your exclusive remedy under this warranty is that we will replace (one-time replacement), without charge* Hyperwear products purchased on Hyperwear.com, Amazon or other authorized seller site.
This warranty does not apply to any unit which we determine has been subjected to abuse, alteration, neglect or misuse such as damage caused by sharp objects, rough and abrasive surfaces or mishandling according to our care and use guide. Please initiate your warranty request HERE for authorization and additional instructions. Once approved items must be returned to Hyperwear (prepaid*) prior to any exchange product being shipped back to you.
Please allow 7-10 business days for processing once returned item is received by Hyperwear.
ONE YEAR LIMITED WARRANTY. ALL OTHER WARRANTIES, GUARANTEES OR REMEDIES ARE EXCLUDED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
*For warranty replacements outside of the US return shipping on damaged product is not covered by Hyperwear and items must be returned by the customer via a trackable method. If new product is requested on a warranty exchange Hyperwear will pay to ship new goods to the customer.